Privacy Policy

To deliver an authentic, reliable, and personalized matrimonial matchmaking experience, BandhanHub collects personal details provided directly by you during registration and profile creation.

• Personal Identification: Full Name, Gender, Date of Birth, Marital Status, Religion, Caste/Community, Mother Tongue.
• Contact Information: Valid Mobile Phone Number, Email Address, Emergency Contact Details.
• Profile & Lifestyle Details: Height, Weight, Education, Occupation, Annual Income, Dietary Preferences, Family Background, Horoscope Details.
• Verification Documents: Government-issued Photo ID (Aadhaar, Passport, Driving License, Voter ID) uploaded voluntarily for profile verification badge.
• Photos & Media: Photographs uploaded by you for your matrimonial profile showcase.
• Technical & Usage Data: Device IP Address, Browser Type, Operating System, Access Logs, and interaction metrics.

Your information is strictly utilized to facilitate matrimonial matchmaking and maintain a safe platform ecosystem:

BandhanHub provides granular privacy controls so you retain total authority over who views your personal details:

• Photo Visibility: Choose between "Visible to All Registered Members", "Visible Only to Accepted Interests", or "Protected by Passcode".
• Phone Number Confidentiality: Your phone number is hidden by default and only disclosed when you explicitly accept a connection request or grant permission.
• Profile Searchability: Option to temporarily hide your profile from search results while keeping active conversations open.
• Block & Report: Instant ability to block any user or report inappropriate behavior directly to our moderation team.

We DO NOT sell, rent, or trade your personal information to third-party advertisers or marketing companies.

Your information is disclosed only under the following limited circumstances:

• With Other Members: Basic matrimonial profile information as part of regular search and matchmaking functionality.
• Trusted Service Providers: Secure payment gateways (e.g. Razorpay), SMS service providers, and cloud hosting infrastructure operating under strict NDA.
• Legal Requirements: When mandated by applicable Indian laws, court orders, law enforcement requests, or to protect the safety of users.

BandhanHub uses session cookies and security tokens to recognize you upon login, maintain secure active sessions, remember user preferences, and analyze anonymized traffic performance. You may disable cookies in your browser settings, though certain interactive features of the portal may be restricted.

We retain your profile data as long as your account remains active or as needed to deliver our services.

Delete Account Right: You can delete your account at any time from your Account Settings page or by submitting a support ticket. Upon account deletion, your profile is permanently purged from active search indexes and public view, except where record retention is legally required for compliance or tax auditing.

BandhanHub reserves the right to modify this Privacy Policy from time to time. Any material changes will be announced on our website homepage, via email notification, or within the mobile application. Continued use of BandhanHub after changes take effect signifies acceptance of the revised policy.